Contact Info & Policies
To contact us:
4855 Anderson Rd, Newburgh, IN 47630
We are here to help you between 9 and 5 Monday through Saturday Central time.
GUARANTEE: We stand behind our mailboxes and will cheerfully refund money for any mailbox a customer is not satisfied with. However, if your item has been customized with a door number then we need to charge you a 20% restocking fee. Return shipping is the responsibility of the customer unless the item is damaged or a mistake was made by us. Before returning a mailbox, please call or e-mail for a return authorization number and package return instructions.. Packages returned without this number cannot be accepted. If return instructions haven’t been followed, we will only compensate for $15.00 toward return shipping. All claims for missing, damaged, or defective mailboxes must be made within 10 working days of receiving them. Mailboxes returned will be credited to your account if in saleable condition.
CATALOGS: hand-painted-mailboxes.com does not have a print catalog. We have new items constantly, so anything we compile would be obsolete before it was even printed.